Good news patrons. After careful deliberation, BCCLS is raising the limit for hold requests from 3 at a time to 10! This will go into effect on June 1st. This limit is only for physical content requested from the library system. The limit for eContent holds in OverDrive will remain at 5.
As of Monday, February 26,
BCCLS users can have up to 3 requests at a time.
If you already have more than 3 requests, they will not be automatically cancelled,
but you will not be able to place any new requests until your current requests have been reduced to less than 3.
You may choose to cancel requests that you no longer need or want in order to make it possible to place new requests.
BCCLS libraries are still experiencing major delays with the new state-wide delivery system and we are working hard to rectify the situation.
There is an average of 4,344 requests placed through the BCCLS catalog each day. In an effort to temporarily reduce the volume, the BCCLS Executive Board has decided to turn off the ability to place online requests effective immediately.
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At this time, we strongly suggest selecting from the collections in your home library or visiting the library that may own the material you would like.
Be sure to call ahead to the library to make sure the item in question is actually on the shelf.
If possible, please return your items to the owning library.
We apologize for the extreme inconvenience to you, our patrons.
This situation will be resolved shortly. We thank you for your patience.
State-wide delivery service transition in effect.
While the new delivery service was scheduled to begin visiting libraries on January 8th, there has not been a smooth rollout of service. Because materials are not moving between libraries in a timely fashion, you will experience significant delays in obtaining any materials requested from libraries other than your home library. While this situation is straightened out, we strongly suggest selecting from the collections in your home library or visiting the library that may own the material you would like.
We apologize for the extreme inconvenience to you, our patrons. We have been in constant contact with LibraryLinkNJ, the statewide cooperative that awards the delivery contract. Please be assured that LibraryLinkNJ is taking our concerns, and the concerns of all the libraries in the state, very seriously.
Hopefully this situation will be resolved shortly.
We thank you for your patience.
We are transitioning to a new state-wide delivery service
taking effect in January of 2018.
The new delivery service features faster and more reliable shipping to ensure you receive requested items in a timely fashion.
This service transports library materials between locations throughout the state and is subsidized
by a contract funded by LibraryLinkNJ.
There is no additional cost to BCCLS patrons for this service.
The option to request an item through the BCCLS catalog will be disabled during the transition,
from December 15th through January 8th.
Any existing requests will still be processed, but expect delivery delays during the transition period.
Please note that you may still borrow items from any BCCLS library by visiting in person,
and that eBCCLS content will be unaffected by this change.